Emergency Assistance
In the event of an emergency, go to the nearest hospital or provider for assistance even if that hospital or provider is not part of your network.
Your health comes first!
Once admitted, call or have someone call us in order to issue a medical emergency pre-authorization within the first 48 hours of the admission or procedure (this also applies to air ambulance and repatriation).
For all requests and general advice, contact us via our international toll-free hotline:
+1.833.992.1333
Or email us, quoting your name and policy number to:
- contact@dhig.net for general enquiries
- claims@dhig.net for claims matters