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Get the App
Download from the App Store or Google Play.
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Register
Sign up with your Insurance ID number.
✅
Access Benefits
Policy, telemedicine & claims — 24/7.
Key Features — Simple tool. Strong support.
My Daily Telehealth
Whether you're abroad or at home, you can connect with a qualified doctor in minutes via telemedicine.
Prescriptions
Doctor's & medical notes
Multilingual
6 languages supported
24/7 Available
Including weekends & holidays
Professional
Safe, qualified medical advice
Filing Claims
The app simplifies every step: just add a brief description, upload your documents, and submit the claim.
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Reduce Delays
📝
Clear Instructions
📤
No Paperwork
Frequently Asked Questions
How do I register in the app?
Download the app from the App Store or Google Play, then sign up using your Insurance ID number. Registration takes just a few minutes.
How much does it cost?
Our insured clients can enjoy the app at no extra cost. For our telemedicine service, please review the Schedule of Benefits to see if your plan includes access to it.
How does telemedicine work?
You can connect with a qualified doctor via chat or video anytime. Telemedicine provides medical advice, prescriptions (where allowed), and guidance for next steps.
How do I file a claim?
Tap on the "File a Claim" button and follow the steps. In the last step upload: official receipts confirming payment, a full breakdown of costs, and a doctor's report with diagnosis.
Is the app available globally?
Yes. It's designed for international clients and travelers with multilingual support and telemedicine service in 6 languages (English, Spanish, Mandarin, Arabic, Russian, and French).
Is my account information secure?
Yes, your data is private, will not be shared, and is retained only as long as necessary to provide services and meet legal requirements.
I've downloaded the app, but have troubles using it.
Visit our support page to check common problems or get in touch via the contact form.
